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“Organizations often have complex internal routing requirements necessitating an internal e-mail backbone.”

— Gartner Group

Email is a Commodity and other Fairy Tales
Matthew Cain, 2011

Silver Support

For large enterprises requiring (1-4 hour) technical support response

This program supports businesses that require minimal downtime of their email network. Sendmail Support will help maintain the network year-round to ensure the smooth operation of any complex environment.

Overview

  • After-hours critical-issue coverage
  • Responsive technical expertise within four hours for critical issues
  • Proactive updates of commercial Sendmail software
  • Available on all Sendmail commercial products
  • Includes products running against the sendmail Open Source MTA*

Benefits

  • Fewer business interruptions
  • Proactive email-network management
  • Immediate availability to the latest versions and updates
* Open Source sendmail may need to be compiled with Milter support or other libraries.


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