Platinum Support
For large enterprises requiring immediate (within 1hr) technical-support response and highest support priority.
This program supports businesses that require 24x7 operation of their messaging network, including custom Sendmail implementations. Sendmail Support will help maintain the network "around the clock" to ensure the smooth operation of any complex environment.
Overview
- After-hours critical-issue coverage
- Responsive technical expertise within one hour for critical issues
- Proactive updates of commercial Sendmail software
- Available on all Sendmail commercial products and Professional Services packaged implementations
- Includes products running against the sendmail Open Source MTA*
Benefits
- Highest level support priority
- Critical issue response within 1 hour
- Round-the-clock issue resolution
- Proactive email-network management
* Open Source sendmail may need to be compiled with Milter support or other libraries.