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Open Source Support

Contact

The addresses below are only for contributing patches or reporting problems about sendmail version 8. If you have questions about sendmail, please post them to the Usenet group comp.mail.sendmail. Before sending to any of these addresses, please review the following:

  • Support FAQ
  • sendmail/README (and on this website as Compiling Sendmail).
  • cf/README (and on this website as the Configuration README pages).

Important Notes

  • The members of these lists do not have the resources to support vendor implementations.
  • To avoid being tagged as spam, please only send messages as plain text.
  • Do not use 8bit characters in the Subject: or use encoding such as: =?GB2312?B?, Please only use plain 7bit ASCII without any charset encoding.
  • If you send e-mail to sendmail.org, the answer will most likely not come from a system in the sendmail.org domain. Some anti-spam techniques (e.g., challenge-response systems) or block hosts that are connected via DSL prevent us from responding.
  • To help prevent replies from being blocked, please make sure you do not block the following IP address: 70.36.157.240 or make sure that your system accepts at least STARTTLS secured mail.
  • If you use a challenge-response system, make sure that it does NOT send a challenge when we reply to your question or when you receive mail from the announce list. We will not reply to those messages.
  • The mailservers for sendmail.org use the following DNSBLs:
    • sbl-xbl.spamhaus.org
    • dnsbl.sorbs.net
    • list.dsbl.org
    • bl.spamcop.net
  • The mailserver for support.sendmail.org performs strict RFC checks, for example, it does not accept mail if the domain part has an MX record that points to an IP address (instead of hostname as required).

Sendmail.org email addresses: (replace YYYY with the current year, e.g., 2010)

Email Alias Purpose Email Alias
For contributing patches, feature requests, and general comments only sendmail-YYYY@support.sendmail.org
For reporting implementation bugs only sendmail-bugs-YYYY@support.sendmail.org
For comments and questions about the FAQ. Please clearly state in the Subject: "FAQ: item" where item is the entry in the FAQ to which you are referring. If it is a general comment about the FAQ, use "FAQ: general", if it is an addition, use "FAQ: new." sendmail-faq-YYYY@support.sendmail.org
For reporting security related bugs or problems only. Please do not use this to ask about configuration, including how to stop spam, how to set up a certificate authority, how to make S/MIME, work, etc. All such questions should be asked in comp.mail.sendmail. Please use PGP for encryption to send mail to this address. sendmail-security-YYYY@support.sendmail.org
For updates about a mirror sites sendmail-mirror-YYYY@support.sendmail.org
For comments about the website webmaster-YYYY@support.sendmail.org

Subscription to these lists is by invitation only.



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