It’s a problem that occurs frequently in the workplace—when legitimate email is discarded as spam, slipping under our radar. Insurance, mortgages, real estate, and private wealth management are just a few examples of industries that rely on a network of external independent agents to do business and this significantly impacts the way a firm designs its email infrastructure, permits use of the mail system, sets acceptable use policy, and deploys Internet gateway security. In my latest SecurityWeek column, “Are you blocking your own email?,” I shared the certain risks that companies run into when they utilize the services of external agents, leading to potentially losing legitimate email.
Here’s a snapshot of the risk that’s created when a firm utilizes the services of external agents:
- Agents are usually using their own computers email clients, email accounts, and ISPs to send email.
- The firm exercises no control over the email practices of the agents, when not doing work on behalf of the firm.
- The agents are frequently ignorant of sender best practices.
- The agents abuse the Internet email system out of ignorance.
The bottom line is that organizations can fight the battle against false positives in their organizations by following the strategies around mitigating these risks.
Be sure to check out the full article here and as always, we look forward to your comments below.