According to Ferris Research, lost emails cost companies about $3.5 Billion each year, mostly due to “false positives”, meaning legitimate messages that are triggering spam filters for a variety of wrong reasons. As part of our ongoing “App of the Month” program Sendmail puts the spotlight on a resourceful new application from our Sentrion App Store. This month we’ve chosen to highlight the TrustSphere LogiQ App, offering enterprises a solution that helps to eliminate false positives, and does not force them to choose between tighter control over spam and the risk of losing important, wanted email.
How many times have you asked a colleague, “Did you get my email?” to hear them respond with, “No…let me check my junk folder and message quarantine.” And in many cases, that missed email was something important. And in worse case scenarios, there are situations when a spam filter may entirely block a valid email by mistake, and chances are you’ll never know it.
Enterprise email continues to remain a business-critical capability and is the dominate messaging tool used for business communications and enterprises need to be sure that legitimate emails are not incorrectly blocked by spam filters, as it can put them at serious risk.
Most Common Causes of False Positives:
The TrustSphere LogiQ App protects legitimate senders to make sure their messages always get through. LogiQ is a heuristic system that applies multiple, patented authentication technologies and examines the message and its sender during key parts of the SMTP exchange to minimize both of the most common causes of false positives:
- Blocklists containing IP addresses that send a mixture of spam and legitimate email: If an IP address is known to send legitimate email, LogiQ instructs the Sentrion not to block the connection.
- Content filters that block messages containing suspicious words or patterns: The Sentrion ignores content checks for the senders that LogiQ recognizes and authenticates.
Enterprises that want to ensure delivery of important business messages should consider the TrustSphere LogiQ App – don’t let those important emails get lost in your junk folder!
Look forward to your thoughts and comments on this app and we’ll continue to keep you updated on the latest around new applications from the Sentrion App Store.